Shipping costs and delivery
We ship all orders as a insured parcel with DHL or DPD.
You will receive the Tracking-Code with every order. This allows you to check directly on which day and at what time your parcel will be delivered. As a rule, you can also use this information to specify a desired delivery date or to postpone an already notified date.
If you Questions have, we stand by your side (Mo-Fr, 9:00 -17:00 o'clock) gladly by phone at +49 (0)30 22012925 available.
Overview of shipping costs & delivery countries
| Destination | Shipping free from | Saver-Shipping (up to 40 EUR) | Standard-Shipping | DHL Express |
| Germany | 100 EUR basket value | 2,90 EUR | 4,90 EUR | 15,90 EUR |
| Austria | 100 EUR basket value | 6,90 EUR | 59,00 EUR | |
| Netherlands | 100 EUR basket value | 8,90 EUR | 89,00 EUR | |
| Luxemburg | 100 EUR basket value | 8,90 EUR | 89,00 EUR | |
| Switzerland** | 100 EUR basket value | 6,90 EUR | 89,00 EUR | |
| Liechtenstein | 100 EUR basket value | 8,90 EUR | 89,00 EUR | |
| France | 100 EUR basket value | 8,90 EUR | 89,00 EUR | |
| Italy | 100 EUR basket value | 8,90 EUR | 89,00 EUR | |
| Poland | 100 EUR basket value | 8,90 EUR | 89,00 EUR | |
| Danmark | 100 EUR basket value | 8,90 EUR | 89,00 EUR | |
| Czech Republic | 100 EUR basket value | 8,90 EUR | 89,00 EUR | |
| Sweden | 100 EUR basket value | 8,90 EUR | 89,00 EUR | |
| Spain | 100 EUR basket value | 10,90 EUR | 89,00 EUR |
* All prices include sales tax.
** For deliveries to Switzerland, customs duties and import duties may apply. These will not be charged by us and are to be paid separately.
We also ship to many other countries. To receive information about shipping rates for these, please contact us.
When specifying the total delivery time, we calculate with running times by the parcel service of about 1-3 days. Within Germany the delivery takes place in approx. 1-2 working days after dispatch. For normal parcels we have no influence on the actual delivery time.
For deliveries to a packing station, DHL package must be selected. The Total delivery time (production + shipping) for each product displayed on the product page. The delivery times are calculated on the basis of the quantity of products selected in the shopping basket and displayed directly on the product page.
If you want to pick up your products up it's possible at our location in Berlin up. In this case, simply specify "Collection" as the shipping method during your order. The shipping costs will be clearly indicated on the product pages, in the shopping cart system and on the order page.
The prices quoted on the product pages include the statutory sales tax and other price components. Within the EU, intra-Community deliveries of goods are exempt from VAT for companies. In this case, please state your sales tax identification number when ordering. For deliveries to countries outside the EU, country-specific customs charges may apply. This applies, for example, to delivery to Switzerland. Please note that we have no influence whatsoever on the customs collection.